Terms of Service

Effective: November 11, 2026

These terms apply to the Lume VPN apps ("Lume", "we", "our", or "us"). By installing or using Lume, you agree to them. If you do not agree, please do not use the app.

What Lume Is

Lume is a VPN client. It connects to VPN servers that you provide: servers you already have, or a server you rent from a hosting provider and set up with Lume's "Set Up My Server" feature. Lume does not operate VPN servers and does not carry your traffic. The speed, availability and privacy of your connection depend on the server and hosting provider you choose.

Acceptable Use

• Use Lume only for lawful purposes and in line with the laws that apply to you.
• You are responsible for the servers you set up or connect to, including how they are used and secured, and for following your hosting provider's terms of service.
• Only set up Lume on servers you own or are allowed to administer.
• Do not use Lume to attack, disrupt or gain unauthorized access to any network, service or device.

Lume Pro Subscription

• Lume Pro is an auto-renewing subscription. New subscribers may get a 7-day free trial, as shown in the app before you subscribe.
• Payment is charged to your Apple Account or Google Play account when you confirm the purchase, or when the free trial ends. The subscription renews automatically at the same price for the same period unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in your Apple Account settings or in Google Play. Canceling stops future renewals; you keep Pro until the end of the period you paid for.
• Billing and refunds are handled by Apple or Google under their policies. We cannot issue refunds directly.
• Prices and the features included in Pro may change. Price changes apply from your next renewal, with notice as required by the App Store or Google Play.

Free Version

Lume can be used for free with some limits, for example on the number of saved configs or the protocols available during server setup, and the free version may show ads during server setup. We may change what the free version includes.

Changes and Availability

We may update, change or discontinue features of Lume, or stop offering the app, at any time. We may also update these terms; the effective date at the top shows the latest version. Continuing to use Lume after a change means you accept the updated terms.

No Warranty

Lume is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted operation or error-free performance. We do not guarantee that Lume will work with every server, hosting provider or network.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for any loss of data, profits or business, arising from your use of Lume or of servers you set up or connect to. Our total liability for any claim relating to Lume is limited to the amount you paid for Lume in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

Termination

You can stop using Lume at any time by deleting the app and canceling any subscription. Your configs are stored only on your device and are removed with the app.

App Store and Google Play

If you got Lume from the App Store, Apple's Standard End User License Agreement also applies. If you got Lume from Google Play, the Google Play Terms of Service also apply. Apple and Google are not responsible for Lume or its support.

Privacy

How Lume handles data is described in the Privacy Policy.

Contact

Questions about these terms: support@lumevpn.net.